# AllTracer

> AllTracer is a real-time RMM (remote monitoring & management) and remote-support platform for Windows fleets. It unifies always-on fleet monitoring, one-click remote desktop/terminal control, and no-install on-demand support sessions in a single web console. Pricing is usage-based — from $1 per managed machine per month — with a 30-day free trial and no long-term contracts.

## What it is
- Category: RMM + remote support, delivered as a browser-based SaaS console with a lightweight Windows agent.
- Positioned as a lean, usage-priced alternative to ScreenConnect (ConnectWise Control) and ConnectWise RMM.
- Core promise: "See everything. Fix anything." — live telemetry plus instant remote control across an entire fleet.

## Pricing (usage-based, USD/month)
- Managed machines: $1 each (agent-based, always-on monitoring)
- Concurrent technician seats: $15 each
- On-demand support sessions: $10 each (no-install, code-based)
- Elite Monitoring add-on: $49 flat (custom alerts, deep system tools, full audit trail)
- 30-day free trial. Upgrades are instant and prorated; downgrades apply next cycle; cancel anytime.

## Key capabilities
- Live fleet dashboard with spatial, list, heatmap, and triage views (streamed, not polled).
- One-click remote desktop and terminal control with adaptive streaming.
- No-install support: 8-character connect codes, PIN-gated user approval, instant screen + control.
- Streamed CPU / memory / disk metrics; threshold alert rules with targeted routing.
- Fleet terminal and scripting across many machines at once.
- Role-based access control, per-tenant isolation, encrypted connections, full audit trail.

## Key pages
- Home: https://alltracer.com/
- Features: https://alltracer.com/features
- Pricing: https://alltracer.com/pricing
- AllTracer vs ScreenConnect: https://alltracer.com/compare/screenconnect
- AllTracer vs ConnectWise: https://alltracer.com/compare/connectwise
- Security: https://alltracer.com/security
- FAQ: https://alltracer.com/faq
- Full context for LLMs: https://alltracer.com/llms-full.txt

## Who it's for
MSPs, internal IT teams, IT consultants, help desks, and break-fix shops that want enterprise-grade visibility and control without per-seat pricing or long-term contracts.