Connect to any user in seconds with no pre-installed agent. Read them an 8-character code, they approve a PIN, and you're on their screen — as many techs as you need, priced by the session.
Your agent generates an 8-character connect code, the user reads it back and approves a PIN, and you're on their screen with control in about 60 seconds — no install. Multiple techs can watch one session with a single controller and clean handoff, and you pay $10 per support session, so capacity scales with ticket volume.
Fast connects, real consent, and pricing that tracks your ticket volume instead of your headcount.
Users read an 8-character code over the phone — no agent to pre-deploy. You reach anyone who can run a tiny connector, in seconds.
Sessions only start when the user approves the PIN on their own machine. Consent is built into every connect, not bolted on.
See and operate their desktop the moment they approve — no waiting on downloads, reboots, or configuration.
Escalate without dropping the call. Several technicians can watch one session, with a single clear controller and clean handoff.
Pay $10 per support session, so capacity scales with volume — no per-seat tiers to outgrow when the queue spikes.
Connections are encrypted between user, relay, and console, and Elite Monitoring records a full audit trail of every session.
Three steps from a ringing phone to hands on the user's screen.
Your agent creates an 8-character connect code from the console — nothing has to be installed on the user's machine first.
The user enters the code and approves the PIN prompt on their own screen — explicit consent before anything connects.
Screen and control appear instantly. Pull in another tech if you need to escalate, then hand off or close cleanly.
Start a no-install support session in about 60 seconds. From $10 per session — 30-day free trial, no contracts.
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