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AllTracer vs ScreenConnect

The ScreenConnect alternative that monitors too.

Everything you love about instant, no-install remote support — plus always-on fleet monitoring in the same console, priced from $1 per machine.

THE SHORT ANSWER

AllTracer is a ScreenConnect alternative that combines no-install remote support with real-time RMM monitoring in one console. ScreenConnect (ConnectWise Control) is remote-access-first; monitoring, metrics, and alerting come from a separate product. AllTracer unifies both and prices by usage — $1 per machine, $15 per technician seat, $10 per support session — with a 30-day free trial and no contracts.

$1
per machine / mo
2-in-1
monitoring + support
30 days
free trial, no contract
Feature by feature

AllTracer vs ScreenConnect

An honest side-by-side. ScreenConnect is an excellent remote-access tool — the difference is scope and pricing model.

CapabilityAllTracerScreenConnect
No-install, code-based remote supportYesYes
One-click remote desktop & terminalYesYes
Real-time fleet monitoring dashboardYesSeparate product
Streamed CPU / memory / disk metricsYesSeparate product
Threshold alert rules & routingYes (Elite)Separate product
Fleet terminal & scriptingYesBackstage / toolbox
Full audit trailYes (Elite)Yes
Role-based access & tenant isolationYesYes
Usage-based pricing (pay per machine)$1 / machinePer-technician tiers
Cloud-hosted, zero infrastructureYesCloud option
Self-hosted / on-premises optionCloud onlyYes
30-day free trialYesYes

ScreenConnect and ConnectWise are trademarks of their respective owners. Comparison reflects AllTracer's understanding of publicly documented capabilities and is provided for general guidance.

Why teams switch

One console instead of two tools.

Monitoring is built in

See every machine live — status, metrics, and alerts — without bolting on a separate RMM. The screen you support from is the screen you monitor from.

Pay for what you run

$1 per machine, $15 per concurrent tech seat, $10 per support session. No per-technician tiers to outgrow, no bundles, no lock-in.

Fast, modern, real-time

A streamed command center — status changes the moment it changes, and support sessions start in seconds with a short connect code.

When ScreenConnect might be the better fit. If you need on-premises / self-hosted remote access, or you're standardized on the broader ConnectWise stack, ScreenConnect earns its place. AllTracer is for teams that want monitoring and support unified in the cloud, priced by usage — not a rip-and-replace for every shop.

FAQ

AllTracer vs ScreenConnect, answered.

Is AllTracer a good ScreenConnect alternative?
Yes. AllTracer covers the same instant, no-install remote support that ScreenConnect is known for, and adds always-on RMM fleet monitoring, streamed metrics, and alerting in the same console — with usage-based pricing from $1 per machine instead of per-technician licensing.
What does AllTracer do that ScreenConnect doesn't?
ScreenConnect (ConnectWise Control) is primarily a remote-access and remote-support tool. AllTracer unifies remote support with real-time fleet monitoring — a live dashboard, streamed CPU/memory/disk metrics, threshold alert rules, a fleet terminal, and an audit trail — without needing a separate RMM product.
How does AllTracer pricing compare to ScreenConnect?
AllTracer is usage-based: $1 per managed machine, $15 per concurrent technician seat, and $10 per on-demand support session per month, plus an optional $49/mo Elite Monitoring add-on. ScreenConnect uses per-technician licensing tiers. AllTracer includes a 30-day free trial with no long-term contracts.
Can AllTracer do on-demand support with no pre-installed agent, like ScreenConnect?
Yes. A user who isn't on your fleet runs a small connector, reads back an 8-character connect code, and approves a PIN — then you're on their screen in seconds. No agent has to be deployed in advance.
When is ScreenConnect the better choice?
If you require on-premises / self-hosted remote access, or you're deeply invested in the wider ConnectWise ecosystem, ScreenConnect may fit better. AllTracer is cloud-based and focuses on unifying monitoring and support with simple usage-based pricing.

Try the two-in-one.

Monitor your fleet and support any user from one console. From $1 per machine — 30-day free trial, no contracts.

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NO LONG-TERM CONTRACTS · CANCEL ANYTIME